State Desk, a service of Altshuler Family Holdings, LLC. Last updated: October 2026.
Starter ($199 per year), Growth ($499 per year), and Firm ($1,499 per year) are billed in advance each year. If you cancel within 30 days of your first payment, we refund the full amount you paid. After the first 30 days, annual payments are not refundable for the remainder of your term.
The 30-day money-back promise applies only to your first payment. We send a reminder email before each renewal so you can cancel in time. If a renewal charges and you email us within 7 days of the renewal charge, we refund the renewal in full.
Refunds go back to the payment method you were charged on, within 5 to 10 business days of our refund confirmation. Refunds do not cover losses outside the subscription itself (for example, a missed filing deadline or a late fee); our liability is limited as described in the Terms of Service.
Refunds obtained by fraud, duplicate-charge manipulation, or chargebacks are not covered. If you open a chargeback instead of asking us for a refund, the chargeback process controls and we handle it through our payment processor.
Email hello@getstatedesk.com from the address on your account. Cancellation takes effect at the end of your current annual term; you keep full access until then and you are not charged again. We confirm every cancellation and every refund by email.
We may update this policy as the service evolves. Material changes will be posted here with a new date; the version in effect at the time of your payment applies to that payment.